From the platform, in the Orders section, you can manage the list of all your orders.

By clicking on one of them, you will be able to see all the information related to that order and also send messages through the chat.

You can change the status of that order (In process, In process with modification, In distribution, Delivered, Canceled) and manage the status of the order between "Pending" and "Collected"

From an order "x", you can also attach the corresponding invoice to it. (Invoices are generated outside the Piola platform).

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If you want to attach an invoice, for several orders, click here

From the app, you must enter the "My orders" section in the left menu.

Once there, you must touch on the order you want to see. You will have all the information related to that request.

You can also send messages through chat. In turn, you have a button with the option to make a call to that client.

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You can filter by order status you want to see.

You can change the status of that order (In process, In process with modification, In distribution, Delivered, Canceled) and manage the collection of the order between "Pending" and "Collected"

Within Orders, there is the “Invoices” option. From here you can upload an invoice for one or more orders from the same customer. You will also have the history of invoices charged to your clients and you will be able to download any previously attached invoice.